Comment
Very close to Royal Albert Hall and the Natural History Museum.

Comment
Staff very helpful and courteous. Restaurant good. Ideal location for Royal Albert Hall, various museums and Hyde Park.

Comment
The hotel was on the doorstep for the Royal Albert hall,the main reason we were in London.

Top Tip
£23 in the taxi from st Pancras station,I suggest you take the tube,£5.60 all day travel.Also the Natural History museum is well worth a visit,about 200mtr from the hotel

Comment
Ideal location for the Albert Hall.Decor is dated but it is clean and comfortable with good buffet breakfast. Communication with staff was sometimes difficult as most were not from this country.

Top Tip
Perfect for visiting Kensington Park, where you can sit by the Sepentine with a coffee or a light meal, and visit the Diana Memorial. Near to the famous V&A, Natural History and Science Museums, and nor too far to walk to Harrods.

Comment
Following the relatively easy task of booking a hotel through your organisation, it all went very wrong much to my disappointment and annoyance on the day. The very reason we book that particular hotel “The John Howard” at the top of Queens Gate was its proximity to the Royal Albert Hall, I did not want to walk far or have the expense of taxis, in the end I found myself doing both. On arriving at the hotel at 16-45 I was told that they were doubled booked and all they had were two single. Whilst they were very sorry that was all they could provide. I stated very clearly that this was unacceptable and insisted that they find accommodation along the line we had booked. After some discussion they agreed to look and after 30 min booked us into “The Kensington Hotel which is at the far end of Queens Gate some 1000 meters. This would not in its self had been too bad but we now found our selves rushing around as we had spent so much time waiting for the hotel room to be found and then walking there. The Hotel was a very nice and had recently been refurbished however, the room was one of there very small doubles which overall was very disappointing. I am generally disappointed with the service your company has provided, there was little regarding to the fact that the hotel was double booked, I will seriously looking at using other booking agents in the future.

Comment
Reasonably priced, well located, clean with a brilliant breakfast - we couldn't fault this hotel and will certainly go back. About 3 minutes' walk to the Royal Albert Hall, with Hyde Park opposite and two underground station within easy walking distance - ideal.

Comment
booked for the albert hall, perfect. just alittle way out for my liking,but a nice hotel.

Comment
Lovely buffet breakfast, quiet location, clean room, fresh towels every day. The decoration could do with a refresh but it proved to be the perfect base for us

Top Tip
In your rush to see all the sites dont forget to pop across the road for half an hour and see Hyde Park. Its beautiful and a real hive of activity. Its full of joggers cyclists and horses.

Comment
an excellent hotel

Top Tip
An excellent hotel