Comment
My Mum and I stayed for 2 nights during the Chelsea Flower show. The hotel was in the perfect location for us. It is about 15 mins from Sth Kensington Tube Stop and on the Picadilly line Earls court , which made it perfect to access from Heathrow airport. It took 40 mins on the tube from Heathrow. Kensington High St is a great spot to shop. We took a taxi to Chelsea which was only about 15 mins away in heavy traffic. The hotel was quiet and very clean, there is a very nice garden out back was is great for smokers. The staff was friendly too. All in all an ideal spot for a weekend break.

Comment
on arrival was given room we suspected was staff accomadation, with no light in walk-in wardrobe, nowhere near lift - complained, had to wait 40 mins for duty mngr to give us decent room - no tea or coffee - you have to request? - 4* ?. staff seem to act like robots, or is that just London!

Top Tip
if going a short distance by taxi, use black cab - 1 mile to albert hall charged £9 - rip off - black cab back was £6

Comment
Stayed only one night. No complaints whatsoever. Staff very helpful and courteous. 1 minor disappointment... . There were no tea making facilities in the room.

Comment
this is probably one of the best affordable hotels that i have stayed at in london or any other big city. everything is accessable near tube stations and within walking distance to some nice restaurants