Traveller from Exeter stayed in January,2010

Guest Comment:
I feel a bit 'ripped off' as we were offered a room upgrade on arrival for £50. We accepted and were put in a room that was pretty basic and stank of gloss paint which was disgusting. We would have asked to be moved but we had to get to the Albert Hall for a show so didn't have time. Breakfast was a scrum and we were offered a table right where people were queuing for the hot buffet and so moved ourselves. No small bathroom soaps so if you prefer a bath to a shower you have to stand up and pump the liquid soap bottle that has been fixed to the wall at shower height! Just little things but if you're only staying for 1 or 2 nights not a great impression to leave your guests with.

Top Tip:
Good location to the Royal Albert Hall within easy walking distance.